Contact Us
Have questions? We are here to help veterans navigate their disability claims.
Send us a message
Reach out for product issues, account questions, or partnership inquiries. For sensitive matters, use secure messaging through your VA account.
Privacy notice
Do not include sensitive information such as Social Security numbers, Protected Health Information (PHI), medical record numbers, or claim numbers in your message. For sensitive matters, please use secure messaging through your VA account.
Other ways to find answers
Contact and support FAQ
How quickly do you respond?
We aim to reply to account and product questions within a few business days. Complex claim questions may be redirected to accredited resources.
What should I avoid putting in the message field?
Do not send Social Security numbers, full medical record numbers, or other sensitive identifiers. Describe your issue in general terms.
Can you help with my VA rating decision?
We provide educational tools and software. For personalized claim help, contact an accredited VSO or representative.
Where else can I get answers?
Browse the FAQ page, VA conditions library, glossary, and news posts linked from the main navigation.
This information is for educational purposes only and is not legal or medical advice.